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Category Archives: Entrepreneurship

Letting Go of Your Baby: A Founder’s View on Bringing in a New CEO

[Originally posted on Wired.com April 10th 2013]

As both a father and an entrepreneur, I can say with confidence there’s a lot of parallels between raising a kid and starting a company. Both take a lot of time and dedication, you invest a lot of yourself in both, and for both you need to know when to let go of the reins.

Like with a child, you pour your blood, sweat and, tears into making sure it’s the best it can be. However, you need to realize you can’t do everything on your own. Just as when there’s a time you’ll need to drop your kid off at school, there may come a time in a startup when you need to bring in a new CEO to augment the company’s growth and help scale.

In 2007, it was becoming apparent that NativeX could benefit from a new CEO. Since forming in 2000, the company had grown to about 60 people but it was clear that our growth had begun to plateau. The majority of our employees were young guns- most being under 25 years old.

At this time, I had won an arm wrestling contest with my two other founders so I was acting CEO. However, most of the founding team had drifted from the center and were gravitating to other roles such as product engineering and customer relations. It was about that time I recommended to the founding team that we look to bring on a CEO- we hired Andy Johnson to fill the role that year.

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Hangout with Minneapolis Mayor R.T. Rybak on the Role of Government in Entrepreneurship

I don’t spend a lot of time as a founder thinking about the government’s role in creating a thriving entrepreneurial community. I had the opportunity yesterday to participate in a panel moderated by Steve Grove, in charge of Community Partnerships for Google+ along with the Mayor of Minneapolis R.T. Rybak and two others to ask the Mayor questions and to share ideas on building stronger community support for entrepreneurship.


How Pay Per Download Programs Lower Costs for App Developers

Sponsored Post

Every market leading platform, including iPhone, Facebook, Windows, and even browser toolbars, has at least one vendor who will sell a consumer app developer installs on a pay per download or pay per install basis.

Most of the pay per download networks utilize some method of cross promotion to drive additional installs while users are installing or interacting with another app.

So, how do these pay per download programs, like W3i’s Application Network for iOS apps, Windows apps and browser add-ons, compare in cost to other channels for app distribution such as search, display, affiliate, and OEM?

To answer this question, I had W3i’s Media Buyers examine past campaign performance across these difference channels and tallied up our effective cost per download by channel. The following bar graph is based upon the actual campaign performance which was achieved.

As you can see from W3i’s campaign results, pay per download programs can create a meaningful distribution channel while lowering an app developers costs by often as much as one third the cost of other alternatives!

Many app developers have tried search and affiliate programs to promote their app because they are more widely recognized tactics, but have failed to launch and optimize their apps for low cost pay per download networks.

Make sure you ask your pay per download program how they adhere to industry best practices, and what care they take in establishing a valued user experience. The engine that powers W3i’s Application Network, InstallIQ, has received the Truste Trusted Download certification and is white listed by Truste.

Whether you have an iPhone app, a Facebook game, a Windows application, or a browser toolbar, contact W3i to learn how you can launch and optimize your app using W3i’s pay per download program.

This article was written for app developers seeking downloads, however, if you have a website and would like to promote W3i’s applications, go to W3i’s affiliate sign-up form.

INSTANT MBA: Stop Being a Perfectionist And Pay Attention To Customers

[Originally posted on Business Insider November 14th 2012]

“Owners of new products or new businesses really need to guard themselves against over investing themselves in a certain  concept. Otherwise they run the risk of really burning too much energy on  something that has no real opportunity to succeed.”

When entrepreneurs focus solely on their idea and get too attached, they lose  sight of what customers want. If you’re constantly working on perfecting your  idea or product, you become disconnected from customers because there’s no time  to check in with them for validation that you’re actually meeting their  needs.

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Interview with Minnov8 Gang– App Store Trends & What’s New At W3i

During my November 9th, 2012 podcast with the gang at Minnov8, we discuss App Store trends that are impacting developers such as the recently launched Windows 8 and changes caused by iOS6. We also discuss what’s new at W3i and touch on local tech events like Startup Weekend Twin Cities 4 (“SWTC4″).

Check Out the Minnov8 Podcast Here 


Like Nerf Blasters, the Key to Evergreen Success in Mobile Gaming is Continuous Evolution

[Originally posted on W3i Blog November 5th 2012]

How did Nerf Blasters evolve from the original 1989 Blast-A-Ball to one of only three Hasbro toy lines generating in excess of $400 million annually for Hasbro? How have hit mobile games like PopCap’s Bejeweled Blitz become evergreen successes despite competing with over 100,000 other mobile games on the Apple App Store? The answer is continuous evolution in design.

As Jason Fagone of Wired Magazine wrote in the October 2012 article “The Evolution of Nerf,” Brian Jablonski is to Nerf what Jony Ive is to Apple. Jablonski is “an in-house guru” and “the keeper of the brand’s look and feel”. The evolution of Nerf Blasters started back in 1989 and 1991 when the first couple came out, the Blast-A-Ball and Bow ‘n’ Arrow respectively. I grew up in the Minneapolis suburbs warring with my brothers with these early toys. My mother worked for Minneapolis-based Tonka Toys which owned Nerf at the time. She had this to say about the early Nerf Blaster designs, “The Nerf line was a hit from the onset. It provided hours of playtime taking advantage of a typical male play pattern.” Through Jablonski’s design efforts, the Nerf Blasters have never been more popular. My soon-to-be three year old son’s favorite toy is his Nerf gun. For his birthday, I ordered the N-Strike Vulcan EBF-25 to satisfy his hunger for Nerf warfare. The blasters have gotten so popular, there is now a cult of enthusiasts whom mod their blasters.

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North Hennepin Community College Delivers On Mobile Education

Last year, North Hennepin Community College computer science faculty asked me what my employment needs were as a Minnesota technology business owner and employer of computer science graduates.

I told them that we need to see more graduates trained in emerging technology fields such as mobile application development, explaining that companies like ours have been experiencing huge shortages in this type of talent despite massive industry growth – causing us to outsource high-tech jobs to a small number of qualified job seekers from other states and countries.

They asked. I answered. They delivered.

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Dear Minnesota Tech Entrepreneur

[Originally posted on Tech.MN June 5th 2012]

I have never met Joe Serrano, but I must say that as a Minnesota angel investor and a Minnesota tech entrepreneur, I found his recent guest post titled “Dear Minnesota Angel Investor” to be grossly misguided.

In it, he begins by questioning whether Instagram could have been built in Minnesota, and comes to the conclusion that it couldn’t have because Minnesota angels are only looking for singles and doubles.  He’s right that Instagram could not have been built in Minnesota, but I don’t see it being built  anywhere else in the world outside Silicon Valley either.

Looking closer at Instagram’s funding, we see that their $500k seed round came from Andreessen Horowitz and Baseline Ventures on March of 2010. 500K could have been raised in Minnesota with some hustle (more on this later), however, even with this first small seed round we are already getting a big clue of ‘why not Minnesota’.

By adding Marc Andreessen, a board member at Facebook, the probable exit scenario starts becoming very clear, very early! They were predestined to raise a large round (as they did 11 months later with their Series A) and go for a large exit, as they did.  This is the kind of insider baseball that regularly happens in Silicon Valley.

The reason for this is the later round capital needed for these hyper growth social businesses is not available for pre-revenue social businesses in Minnesota — or anywhere else outside of Silicon Valley. The folks in Boston which has a massive amount of smart tech talent missed the entire social movement too. It isn’t just a Minnesota thing, but pretty much the entire rest of the world,  minus Silicon Valley.

Getting to the right answers requires asking the right questions:

Why do we not have a more vibrant community of angel investors in Minnesota?

(1): Lack of (enough) grand slams & home runs:  Silicon Valley has created a virtuous cycle which folks in Minnesota don’t talk about. A friend of mine whom graduated in 2009 with a Bachelors degree in Mathematics from Stanford and immediately created a $1 million plus a year two person business creating casual iPhone games summed it up well. People outside of Silicon Valley think all the college grads coming out of Stanford immediately create their own start-up like he did, he said.  But it’s just not true.

Nearly all of the college grads get recruited into Facebook, Google, Apple, etc. and plan on putting in three or more years vesting their stock options, and developing deep expertise in high growth markets before launching their first business. When these young stars go to cash in their million dollar payday, they now have the cash to invest in their business, the relevant expertise to inspire confidence from angels, and possibly enough money left over to throw some money into other similar businesses.

(2) Low Level of Market Expertise. What separates Doug Berg, founder of Jobs2Web (which later sold to SuccessFactors for one of the biggest exits in the past decade in Minnesota tech) and most of other founders in Minnesota? Prior to Jobs2Web, Doug cut his teeth with Techies.com.  Although it was ultimately unsuccessful, he was able to develop a deep understanding of the jobs and recruiting market. This experience prepared him for Jobs2Web, although you don’t need to have a failure to develop market expertise. Go spend three years at one of Minnesota’s leading tech growth companies.

Since we don’t have Facebook, Zynga, Google, or Apple, these Minnesota growth companies are the best potential catalysts we have to become the big winners which spark the local angel market in a smaller but similar way as Silicon Valley’s blockbuster home runs.

Too many Minnesota startups are seeking (and expecting) funding without any proven ability to execute in their domain.  This is related to point number 2. If you have been a meaningful contributor within a growth company, you’ll have no trouble getting funding without a super detailed business plan and possibly even without a beta version of your upstarts hot new technology. If you don’t have this proven track record, then you need to show your market expertise both in terms of financial assumptions but also in your ability to show a beta version of your hot new technology.

For those creating destinies, not excuses…

Start with your own capital. Don’t come asking an angel for their money until you’ve put in a substantial amount of your own money first. Yes, sweet equity counts, but you need to quantify this as much as possible by showing and explaining what has already been accomplished.

Establish a board of advisors. Take 2.5% of your upstart’s equity, and dole it out in the form of stock options at 0.5% vesting over 3 years to the 5 most successful, smartest set of board advisors in Minnesota and in Silicon Valley whom have perspective and relationships to help you grow your business.  Set clear expectations of the time commitment (an hour a quarter perhaps, phone calls okay for out-of-state advisors, etc). Do this before raising money. This will make raising money much easier given the added perspective, and will greatly widen your network of potential investors as your advisors will be able to help.

Focus on key measures. Angels will want to see proof that you can execute, and that you have some idea of how you will create value.

Pre-Launch:basic, bottom-up key metric model stating your assumptions, and how they will create value. If you will have a revenue model right out of the gate, share it and be prepared to explain your key assumptions. If you are pursuing another way to create value like building out a massive user base like Instagram, share your key metric assumptions too (viral coefficient, engagement metrics, etc).

Post-Launch: show the growth in your key measures, be honest about which assumptions were wrong, which were right, and how the business is evolving. If you haven’t been able to demonstrate a growth model (even if the base is very small) don’t go asking for serious money yet. You are too early to be funded in Minnesota, unless you have very high market expertise.

Let’s stop complaining, and start taking action. Ask yourself: “What can I do to make the Minnesota tech community stronger?”


Tech Entrepreneurs In Rural Markets Speak Out

Many of my closest friends in the Twin Cities metro tech community ask me for my perspective of what it is like to build a tech business in greater Minnesota.

Founding W3i eleven years ago in St. Cloud has certainly had its advantages and disadvantages.  Rather than answering this question solely based on my experiences alone, I interviewed several other greater Minnesota tech entrepreneurs for their feedback on this subject.

With so much thoughtful input, I decided to answer this question in a three post series for TECHdotMN: the first post focuses on advantages, followed by the second post on disadvantages and the third and final focuses on how the Twin Cities tech community can support greater Minnesota tech hubs — and vice versa.

The Advantages of Starting & Growing in Greater Minnesota (Part 1 of 3)

The Disadvantages of Starting & Growing in Greater Minnesota (Part 2 of 3)

The Takeaways of Starting and Growing in Greater Minnesota (Part 3 of 3)


How To Create Hit Apps: Interview with Mike Lee, Co-founder, Tapulous

Ever wonder how a blockbuster app developer thinks? Recently, I caught up with Mike Lee, co-founder of Tapulous, to get his inside perspective on what is the recipe for a developer to create a blockbuster app. As virtually everyone knows, Tapulous is the developer that brought us the hit game Tap Tap Revenge, a series that has seen more than 25 million installations at the start of the year. In fact, Tapulous was so successful Disney came calling and acquired them for what was rumored to be $35 million according to TechCrunch. Nice job by the guys at Montgomery in working on the transaction. Many app developers have recently heard Mike’s keynotes at 360iDev and iPhone/iPad Dev Con. The following post represents my perspective on Mike, and what other developers can learn from Mike to increase their chances of creating a blockbuster. Some of my thoughts are based on direct quotes, some are my interpretations based on the discussion I had, and watching him present twice.

The Making of a Risk Taker

It is harder to create a hit without a cowboy mentality surrounding you.

Mike grew up in Hawaii before finding his way to Silicon Valley. Mike told me a story about one of his first entrepreneurial endeavors growing up as a kid in Hawaii. He got the supplies together to create a Macadamia nut jewelry business. To his dismay, his mother tossed out his supplies when she discovered his intentions. To this day, Hawaii’s culture of risk aversion hasn’t changed. Mike said a friend of his with a small business in Hawaii says the government there won’t help unless you have at least $5 million in investment. From my perspective, creating a tech company in Minnesota seems a lot like Hawaii. I’m part of a grass roots movement in the Midwest to try to change that.

Fail upwards.

As Mike puts it- “My life was a series of failures, but I always try to fail upwards.” After Mike decided to leave Tapulous prior to their successful sale to Disney, Mike took a job at Apple in developer relations. The Apple gig was much better than the options Mike had prior to Tapulous.

Don’t create a bigger footprint and get trapped in your own wealth.

Once you’ve made your millions of your first blockbuster, resist the temptation you change your lifestyle. You need to continue to focus on creating a company to change the world. You’ll get rich by doing this, not by creating a company to get rich.

Inside the Mind of a Hit Maker

It helps to be a little crazy,  a little delusional.

Don’t be afraid to pivot.

The original plan for Tapulous was to create a social network. As I have observed with the majority of top tech entrepreneurs, you need to adjust your ideas based on the markets response to your initial ideas.

Start with a lot of concepts, then start cutting.

This is actually a pattern I’ve observed with other hit makers. Rather than start building out the first concept for an app that comes to mind, it is best to define some upfront parameters, and then brainstorm a variety of concepts that meet those parameters. Tapulous actually had a portfolio of 34 apps, from which they initially selected 10 to work on, then they cut it down to 3 apps to launch with. Those three were Tap Tap Revenge, Twinkle, Friendbook.

Understand the human side of business.

Mike talked about how Tapulous couldn’t get their apps approved the day of the App Store launch. When he learned the app review team was extremely overwhelmed with submissions during the launch of the App Store, and working without sleep, he backed off. Personally, he said he was not pissed off once he understood the situation. Rather than calling to harass them, Mike dropped breakfast and coffee off for them.

Relentless focus on quality and creating apps that don’t suck.

As Mike puts it- “The crap market is saturated.” With over 300,000+ apps in the App Store, only the bold are going to stand out. What are some tactical things you can do to stand out? Focus on creating apps that don’t suck. Stop doing things that piss users off. A few examples-

  • Hurry up and wait- Eliminate splash screens
  • Surprise and delight- Add those little things that impress people. 
  • Implementation detail- Never let them see how you made it
  • Design for everyone- Bejeweled versus Grand Theft Auto
  • Don’t be a jerk- spam

If you focus on creating quality hits, you will have a more defensible business. It is much harder to copy something that is of high quality without a lot of effort.

Get Out There and Start Creating Blockbusters

Mike says- “There is money in ripples, but immortality in hits.” and that “Life is finite. Use your time to do something worth remembering.” I couldn’t agree more. The vast majority of all app developers are focusing on creating niche apps because they feel it is a safer bet to ensure they get a positive return on their efforts. I’ve heard this referred to as the “niche buster” strategy. Death to the niche busters. Get out there and start creating blockbusters.


Copper Wire (Joke)

[Normally I don't make reference to the Minnesota tech community where I am from or post jokes. Well, this is too funny, and it is wireless related. This was first sent to me by Mary Weber.]

After having dug to a depth of 10 feet last year, New York scientists found traces of copper wire dating back 100 years, and came to the conclusion that their ancestors already had a telephone network more than 100 years ago.

Not to be outdone by the New Yorkers, in the weeks that followed, a California archaeologist dug to a depth of 20 feet, and shortly after, a story in the LA Times read: ‘California archaeologists, finding traces of 200 year old copper wire, have concluded that their ancestors already had an advanced high-tech communications network a hundred years earlier than the New Yorkers.’

One week later, The Pioneer Press, a local newspaper in Minnesota, reported the following: After digging as deep as 30 feet in his pasture near Embarass, Minnesota, Ole Olson, a self-taught archaeologist, reported that he found absolutely nothing. Ole has therefore concluded that 300 years ago, Minnesota had already gone wireless.

Thank Heavens for Ole.